Texas Client Records & Complaints
To ensure every client feels properly informed and supported, certain rights and protections are provided under Texas law. The information below explains how you can access your records, contact the licensing board, or file a complaint if needed.
Request a copy of your counseling records at any time by emailing: gina@cartercounseling.net
Contact the appropriate Texas licensing board if you have questions or concerns about professional standards. Information to contact Texas Behavioral Health Executive Counsel found here.
File a complaint with the Office of Attorney General's Consumer Protection website if you believe your rights have been violated or you have concerns about the care you received. Website found here.